How to Report
How to Report an Emergency
Dial 9-1-1
The following are tips on how to report a crime to the police department:
- Immediately Dial 911
- Specify the type of emergency: Police, Fire or Medical.
- Follow guidelines – Give name, where, what, who, when and additional applicable information.
- Is the emergency about to happen, happening now, or has just occurred?
- If it is a police emergency, clarify whether weapons are involved.
- Give the most accurate description possible of suspect(s) or vehicle(s) involved and any additional information that may prove useful to the police department.
- Do exactly as the 911 operator says if instructions are given during an emergency.
- Please Remain Calm! Please remember that 911 calls are to be used for emergency purposes only.
How to Report an Emergency When You Can’t Speak
If you need help and cannot speak:
- First Dial 711, then press the appropriate number to get the help you need (for those with touch tone telephones only.)
- For Police Assistance, press “1”
- For Fire Department Assistance, press “2”
- For an Ambulance, press “3”
How to Report Non-Emergency Situations
Make non-emergency reports at the Police Department Monday through Friday 9 a.m. to 5 p.m., except for holidays, or call the Police Department's non-emergency line at 936-372-2525.
